Website Technical Support
Website Technical Support
Get an expert team that can immediately respond to technical problems on your website for a fixed monthly price.
Service Features
This service package includes all of the following work items in full.
Page Update
Adding a New Page
CMS Update
Web Site Migration
Text Changes
Server Maintenance
Site Backup
New Theme Installation
E-Mail Setup
Database Migration
Plugin Installation
Web Site Migration
Service Features
This service package includes all of the following work items in full.
Page Update
Adding a New Page
CMS Update
Web Site Migration
Text Changes
Server Maintenance
Site Backup
New Theme Installation
E-Mail Setup
Database Migration
Plugin Installation
Add New Language
Frequently Asked Questions About Website Support
You can find answers to all your questions in this area.
Technical support packages include page update, new page addition, CMS update, website migration, text changes, server maintenance, site backup, new theme installation, e-mail installation, database migration, plugin installation and new language addition.
To request support, you first contact your assigned representative.
Your representative will take the necessary steps to resolve your request as soon as possible and share the process with you.
All your requests are managed by your representative during the subscription period.
Each package includes a certain number of monthly support requests.
With the Bronze Package you can make 2 support requests per month, with the Gold Package you can make 5 requests per month, and with the Platinum Package you can make 7 requests per month.
These requests can be used according to your website's maintenance and update needs.
You can use communication channels such as phone, e-mail and online meetings during the technical support process.
While phone and e-mail support is provided in Starter Package, Premium and Enterprise Packages also provide online meeting support.
Other Infrastructures We Support
Meet our professional installation and post-installation services on Ticimax infrastructure.
- Site Setup
- Integration Setup
- Infrastructure Transportation
- E-export Setup
Meet our professional installation and post-installation services on Ideasoft infrastructure.
- Site Setup
- Integration Setup
- Infrastructure Transportation
- Ideaexport Setup
Meet our professional installation and post-installation services in ikas infrastructure.
- Site Setup
- Integration Setup
- Infrastructure Transportation
- E-export Setup
Meet our professional installation and post-installation services on T-Soft infrastructure.
- Site Setup
- Integration Setup
- Infrastructure Transportation
- Custom Theme Drawing/Coding
Meet our professional installation and post-installation services on Shopify infrastructure.
- Site Setup
- Integration Setup
- Infrastructure Transportation
- E-export Setup
